Frequently Asked Questions
Orders & Shipping
Yes, we now ship internationally through Australia Post.
*Please note that we cannot ship perfumer's alcohol-based products such as Pillow Perfume and Home Perfume internationally or via domestic express post. Read more on Shipping & Returns.
- Domestic Standard: Free shipping for orders $100 and over, $10 for orders under $100.
- Domestic Express: $10 for orders $100 and over and $20 for orders under $100.
- International Shipping: Calculated using parcel weight, size and destination at check-out.
Orders are processed within 1-2 business days and shipping times vary by location.
For standard shipping, Victoria: 2-4 business days; Interstate: 3-6 business days.
For express shipping, Victoria: 1-2 business days; Interstate: 1-3 business days.
International shipping may take 1-3 weeks, durations vary depending on the destination.
Once your order is shipped, you will receive a shipping confirmation email with a tracking number from Australia Post.
Yes. Click & Collect now available. Select the free local pickup option at checkout. Collections are available seven days a week during shop hours.
You will receive pickup instructions in the email that confirms your order is ready for collection. Please bring ID and show us your confirmation email.
Promotional offer
To welcome you to the Essensorie Scent Society, we are delighted to offer you a complimentary Lemon Myrtle Botanical Bag with your first online order of AUD $100 or over.
Read further to know more about the welcome gift.
*Please note that the welcome offer is available for delivered orders only. This promotion does not extend to local pick-up orders.
Our products
Yes. Essensorie's fragrances are meticulously crafted by our perfumer, Nicole who uses the traditional French note method using only 100% pure essential oils and absolutes.
These essential oils are derived from botanicals through processes like steam distillation and cold pressing, preserving their therapeutic properties and aromatic richness.
Many oils are sourced from Australia, such as our lavender, sandalwood, tea tree, eucalyptus and lemon myrtle to name a few.
Many essential oils are not grown or distilled in Australia so we also source internationally. We always endeavour to source locally from Australia if possible.
Essensorie is a botanical perfumery, we blend 100% pure essential oils to create our fragrances.
We usually recommend around 8-10 drops, you can dose more or less depending on your desired strength. Our 20ml bottles will last for approximately 40 uses.
We are legally supposed to recommend that essential oil that is diluted rather than worn neat on the skin. Some people however do choose to apply essential oil neat to the skin. You might like to explore our range of Roll-On Perfume Oils which are certainly safe for on-skin application.
Like humans, pets will react differently to different fragrances. We recommend that you seek professional medical advice from a veterinarian if you are concerned. We source our oils from reputable distilleries and would never work with an oil that is known to be harmful to animals.
No, Essensorie products are not certified organic. However, they are "organic" in the sense that they are made with natural ingredients rather than synthetic laboratory-made molecules.
Contact Us
Our flagship store is located in Melbourne, Australia. You can visit us at Shop 3, The Block Arcade 282-284 Collins Street, Melbourne VIC 3000.
Our trading hours:
Monday to Friday: 10am - 6pm
Saturday & Sunday: 10am - 5pm
Yes, we offer gift wrapping services both in-store and online. For online orders, simply add an order note during checkout.
If you have other enquires, please reach out to us by email at info@essensorie.com or submit a request.